Effective Date: 12/15/2023
Welcome to Rk Dental! Here you will find information about our shipping policies and procedures. Please read this carefully to understand how we handle shipping and delivery of our products.
1. Shipping Destinations
We currently ship to addresses within [list of countries or regions you serve].
2. Shipping Times
2.1 Order Processing Time
- Orders are typically processed within [number] business days after payment confirmation.
2.2 Shipping Time
- Standard shipping times vary based on the destination. Please refer to our checkout page for estimated delivery times.
3. Shipping Costs
3.1 Shipping Rates
- Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before completing your purchase.
3.2 Free Shipping
- [Specify any conditions for free shipping, e.g., minimum order amount.]
4. Order Tracking
4.1 Tracking Information
- Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the progress of your shipment.
4.2 Tracking Issues
- If you encounter any issues with tracking your order, please contact our customer support team at [your customer support email or phone number].
5. Customs and Import Taxes
- Customers are responsible for any customs and import taxes that may apply. Rk Dental is not responsible for delays or additional charges incurred during the customs process.
6. Delivery Issues
6.1 Failed Delivery Attempts
- If the delivery is unsuccessful after multiple attempts, the package may be returned to us. Additional shipping charges may apply for re-shipping.
6.2 Incorrect Addresses
- Please ensure the accuracy of the shipping address. Rk Dental is not responsible for orders shipped to incorrect addresses provided by the customer.
7. Lost or Damaged Items
- Rk Dental is not liable for any items lost or damaged during shipping. If you receive a damaged item, please refer to our Return Policy for instructions on how to proceed.
8. Contact Information
If you have any questions about our shipping policy, please contact us at:
- Email: rkdentindia@gmail.com
- Phone: 7827058340
9. Changes to This Policy
Rk Dental reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for choosing Rk Dental!