Effective Date: 12/12/2023
Thank you for choosing Rk Dental. We appreciate your trust in our products and are committed to ensuring your satisfaction. Please take a moment to review our return policy below:
1. Returns
1.1 Eligibility Criteria
To qualify for a return, please ensure:
- The item is unused, in its original packaging, and in the same condition as received.
- Initiate the return request within [Given Number] days of receiving the product.
1.2 Non-Returnable Items
Certain items are non-returnable, including but not limited to:
[List of non-returnable items.]
2. How to Initiate a Return
To start a return:
- Click on the “Return” option next to your ordered item. Our team will then process your return, and our courier service will collect the product from you.
- If there is no affiliated courier service for returns, we will provide you with the return address. Please ship the item to this address.
3. Return Shipping
3.1 Return Shipping Costs
Return shipping costs are the responsibility of the customer.
3.2 Return Shipping Address
[Provide the return shipping address here.]
4. Refunds
4.1 Processing Time
Refunds will be processed within 5-7 business days after receiving the returned item.
4.2 Refund Method
Refunds will be issued in the original payment method or as store credit, at the discretion of Rk Dental.
5. Exchanges
Items can be exchanged within the specified period, as mentioned for each specific item.
6. Damaged or Defective Items
If you receive a damaged or defective item, contact us immediately for assistance. We will arrange for a replacement or issue a refund as necessary.
7. Contact Information
For any questions about our return policy, reach out to us at:
- Email: rkdentindia@gmail.com
- Phone: 7827058340
8. Changes to This Policy
Rk Dental reserves the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for choosing Rk Dental!